Your screen mirrors the work.
Remote support handles the minor problems that can be fixed quickly without anyone driving out. Usually the most cost-effective option, and the machine never leaves your office or home.
While we work, your monitor mirrors what we are doing, so you can always see which files are being accessed or removed.
Prefer to learn it? We reverse the process and our technician watches while we walk you through the steps. You can also schedule the repair for a time you will be away from the machine entirely.